Children's Services (0-19)
ChatHealth is an NHS text messaging service for young people across Wolverhampton.
11–19-year-olds can text a School Nurse on 07507 332 631 to get confidential advice and support for a range of health and wellbeing issues, including:
School Nurses can also put young people in touch with other local NHS or support services that can help.
How ChatHealth Works
ChatHealth works by messages being sent to a dedicated number – 07507 332 631 – which are delivered to a secure website. Messages are read by a School Nurse who then starts a text conversation with the young person. All texts receive an automatic message explaining where to get help if their question or concern is urgent, and when they can expect a response.
Opening Times
ChatHealth is available 9am to 5pm, Monday to Friday (except bank holidays). We aim to respond to texts within 24 hours. If your text is received outside of these hours, we will aim to respond on the next working day.
Advice Out of Hours
For medical help and advice outside of these hours, users are advised to call their GP, visit an NHS Walk-in Centre or call 111, or dial 999 or visit A&E if it is an emergency.
Privacy and Terms
ChatHealth is a safe and secure messaging platform which helps healthcare service users get confidential help and advice from healthcare professionals.
This privacy notice explains more about how your personal information will be handled and your privacy respected if you use a ChatHealth messaging service to speak to a healthcare professional.
