Open 24 hours a day, the Urgent Treatment Centre (UTC) is situated above the Emergency Department at New Cross Hospital. The UTC provides care and treatment to people with minor accidents, or illnesses that don’t need emergency treatment, such as cuts, sprains and rashes.
Patients who attend the Emergency Department, and do not need emergency treatment, may be transferred to the UTC or another specialist service.
We have another Urgent Treatment Centre at the Phoenix Health Centre.
New Cross UTC is accessible 24 hours a day, for on-the-spot treatment and advice for minor injuries and illnesses that don’t require emergency treatment.
Phoenix Health Centre UTC is based on the ground floor of the centre and is open 8am to 8pm, seven days a week (including Bank Holidays)
Advice on how to choose the right service NHS for your needs.
If your situation is a genuine emergency, you should attend the emergency department. An emergency is a critical or life-threatening situation, such as:
In the event of a medical emergency (e.g. when someone is seriously ill or injured and their life is at risk), call 999.
