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Privacy and cookies

Privacy

The NHS is committed to the privacy of people using this website. The site does not collect any personal information about those using it.

We do analyse the server log files which contain details of the Internet address (IP address) of computers using the site, pages looked at, the times of day and the type of web browser used. None of this information is linked to individuals. All feedback to the site made via feedback forms is treated in the strictest confidence.

This privacy statement discloses the privacy practices for royalwolverhampton.nhs.uk. It applies solely to this website.

Cookies

Cookies are small text files that are sometimes temporarily created on your computer, smart phone or other device when you visit a website. These cookies are then retrieved when you visit that particular website again.

Cookies are usually used to improve the way you use a website, for example by enabling a service to recognise your device so you don’t have to give the same information several times during one task, or by recognising that you may already have given a username and password so you don’t need to do it for every web page requested during that visit.

They are also used by website owners for basic information about your visit, such as how often you visit their web pages, which helps them learn what information interests you. In this way, they can give you more of the content you like and less of the content you don’t.

They cannot be used to identify you personally.

There are two broad categories of cookies: ‘first party cookies’ and ‘third party cookies’.

First party cookies are sent directly by us to your device (see further details below).

Third party cookies are sent by an external third party that either provides functionality to, or services through, our website, for example video clips. They enable that third party to recognise your computer when it visits our website and also when it visits some other websites. You will need to read the cookie usage of other websites when you visit their sites, as they may differ to that of The Royal Wolverhampton NHS Trust.

Cookies can remain on your device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your website browser is open. These are deleted automatically once you close your browser.

Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. They can be used by websites to recognise your computer when you later re-open your browser and browse the internet again.

We use Google Analytics to do things such as keep track of the number of visitors to the site and the length of their stay. When you visit our website, Google Analytics will deposit the cookies on your computer to enable us to obtain this information.

The metrics obtained through the use of the Google Analytics cookies do not include any information that would allow the Trust to identify visitors individually to the website; the data is anonymous.

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to the AboutCookies.org website and select the browser and version you are using.

You will also find information about how to delete cookies from your computer on the same website, in the ‘How to delete cookies’ section

Please be aware that if you choose to refuse cookies, you may not be able to use the full functionality of this website.