Emergency Department (ED)

Our Emergency Department (ED) is based at New Cross hospital, where our team of doctors, nurses and therapists provide care and treatment for people who have received a serious injury, sudden severe illness, or suffered a medical emergency.

An emergency is a critical or life-threatening situation, such as:

• loss of consciousness
• acute confused state and fits that are not stopping
• persistent, severe chest pain
• breathing difficulties
• severe bleeding that cannot be stopped
• severe allergic reactions
• severe burns or scalds
• sepsis
• severe sudden onset headache
• severe abdominal pain

If you have a minor injury or illness, such as a cut, sprain or rash, please visit our Urgent Treatment Centre

If you are unsure where to go for treatment, please call NHS 111 for health advice 24 hours a day, seven days a week.

If your problem isn’t an emergency like those listed above, the NHS offers lots of ways for you to get the right treatment.

Minor accidents which don’t need emergency treatment, including cuts, sprains and rashes, can be treated in a walk-in centre or minor injuries unit (see our urgent care page for more information).
If you’re not sure on the best course of action, visit this website to explore which NHS service is right for you [LINK to the which service page on the ICB as per the urgent help button). Or you can visit NHS 111 online or call 111, 24 hours a day, seven days a week.

New Cross Hospital