From 3 November, the Urgent Treatment Centre at Phoenix Health Centre, on Parkfield Road, Wolverhampton, will be closing two hours earlier. This means the opening hours will be 8am until 6pm, seven days a week. Outside of these hours you can access the Urgent Treatment Centre at New Cross Hospital, which is open 24/7, 365 days a year. Other services which are available to you include NHS 111 and your local pharmacist.

The Royal Wolverhampton NHS Trust Logo

Patient Experience Team

National inpatient survey

The national inpatient survey is run by the Care Quality Commission (CQC), to collect feedback on patients’ experiences across the country.

The results contribute to CQC’s assessment of NHS performance, as well as ongoing monitoring and inspections.

The programme also provides valuable feedback for NHS Trusts, which they can then use to improve patient experience.

If you are contacted, we would be very grateful for your support in completing the form. Your feedback will help us improve the quality of care we provide.

Poster: How Was Your Experience of the Hospital? – English (PDF, 187Kb)
Poster: How Was Your Experience of the Hospital? – Arabic (PDF, 281Kb)
Poster: How Was Your Experience of the Hospital? – Kurdish Sorani (PDF, 273Kb)
Poster: How Was Your Experience of the Hospital? – Polish (PDF, 229Kb)
Poster: How Was Your Experience of the Hospital? – Punjabi (PDF, 233Kb)
Poster: How Was Your Experience of the Hospital? – Romanian (PDF, 225Kb)

Contact


If you have any questions about this national survey, please contact patient.survey@cqc.org.uk

If you prefer not to be contacted or would like to discuss anything in more detail, please contact our Patient Experience Team:

Patient Experience Team
C2, New Cross Hospital
Wolverhampton
WV10 0QP

Tel: 01902 695362
Email: rwh-tr.patientexperienceteam@nhs.net