From 3 November, the Urgent Treatment Centre at Phoenix Health Centre, on Parkfield Road, Wolverhampton, will be closing two hours earlier. This means the opening hours will be 8am until 6pm, seven days a week. Outside of these hours you can access the Urgent Treatment Centre at New Cross Hospital, which is open 24/7, 365 days a year. Other services which are available to you include NHS 111 and your local pharmacist.

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Patients and visitors

We provide care at New Cross Hospital, Cannock Chase Hospital, and West Park Hospital, as well as at community sites across Wolverhampton.

Please check which location you need to come to before planning your visit.

In this section you will find lots of useful information about visiting us, whether you are staying with us as an inpatient procedure, visiting as an outpatient for an appointment or procedure, or coming to visit a patient.

If English is not your first language

If you cannot speak or understand English, please speak to a member of staff on the ward or in the department you are receiving care from. Translation can be arranged, either face-to-face or by telephone.

See our accessibility and language page for more information about language support.

We are a smoke-free Trust

Please note that all our hospital and community sites are smoke-free.

Vaping is permitted, but only in designated shelters. Smoking cigarettes or other tobacco products is not allowed anywhere on our sites.