7 October 2025
RWT employee Bradley Wickett (Left) with Trust EPR mascot Bluford Bear
An innovative £10 million patient record system has been launched at The Royal Wolverhampton NHS Trust.
The new CareFlow EPR (Electronic Patient Record) system, supplied by digital healthcare provider System C, marks a significant step forward in the Trust’s ongoing digital transformation journey.
The state-of-the-art technology is being used to improve patient safety and streamline care across its hospitals and community services.
Gwen Nuttall, Managing Director of The Royal Wolverhampton NHS Trust, said: “The launch of our new EPR is a significant milestone in our digital journey.
“By harnessing the latest technology, we’re creating a more connected, efficient, and responsive service for patients across our hospitals and community services.
“The system will reduce duplication and improve communication. It’s an exciting step forward for both staff and patients.
“I’d like to thank all of our staff for their hard work in preparing for and embracing this change.”
EPR provides health care professionals with real-time access to comprehensive patient records.
The system streamlines workflows, reduces administrative burden, and releases more time for staff to focus on caring for patients.
Guy Lucchi, Managing Director of Healthcare at System C said: “We’re thrilled to support The Royal Wolverhampton NHS Trust in this landmark deployment.
“Large scale deployments can be susceptible to delays and complications, and our proven delivery track record and close collaboration with the trust has ensured a smooth transition.
“This Go-Live is a powerful example of how digital innovation can enable transformation at scale, and we’re proud to be part of it.”
The adoption of CareFlow EPR is a cornerstone of the Trust’s wider digital transformation strategy and is aligned with the NHS’s 10-year plan to harness technology for better care.
Dermot Ryan, NHS England’s Director of Digital Transformation, said: “The launch of an integrated Electronic Patient Record (EPR) system will help transform the way care is delivered for patients at Royal Wolverhampton NHS Trust.
“Moving to a single trust-wide Patient Administration System is no small feat and will lead to significant improvements, including streamlining workflows, reducing administrative tasks and improving data accessibility – as well as enabling the use of innovative technologies that support NHS professionals and enhance patient care.”
This implementation directly supports the Trust’s strategy to adopt technological solutions that improve patient experience by preventing admission or reducing time in hospital.
Future phases of the Trust’s EPR programme, which will be delivered throughout 2026 and 2027, and will aim to replace traditional paper-based assessments and charts with digital information.