Your health records

When you are registered through one of our services, we record your demographic details, including your:

• name
• date of birth
• NHS number
• address
• next of kin
• GP
• contact number and email address
• religion
• sex
• ethnicity

We also record information about your health, and the care and treatments you have received. This includes:

• details of health conditions and illnesses
• medicines and other treatments
• records of contact you’ve had with doctors and other health and care workers
• investigation results including blood tests, observations, x-rays, and scans. These might include photographs, images, and videos.

We are working toward making your health records electronic, but some of our services still use paper records. Electronic and paper records are stored differently, so we have different ways to keep your information safe.

Find out more about our move to electronic patient records.

For more information on how we keep your information safe, please see our privacy notice.

Doctors, nurses, and other healthcare professionals may need information about your health journey to help provide the best possible care for you.

If you attend one of our services, your health care provider will usually read through relevant information before your appointment.

Documentation will usually be completed during or after your appointment.

Admin staff will file this into your paper record and ensure it is returned to the correct location, or, if your health record is digital, your documentation will be scanned and stored securely.

Staff will only access parts of your health record that are relevant to the service they provide.

Contact our health records access team who can help you with information about accessing your health record, including how to request a copy of your information.

Email: rwh-tr.healthrecordsaccess@nhs.net
Telephone: 01902 307999 ext. 88093 / 85544 / 85545