From 3 November, the Urgent Treatment Centre at Phoenix Health Centre, on Parkfield Road, Wolverhampton, will be closing two hours earlier. This means the opening hours will be 8am until 6pm, seven days a week. Outside of these hours you can access the Urgent Treatment Centre at New Cross Hospital, which is open 24/7, 365 days a year. Other services which are available to you include NHS 111 and your local pharmacist.

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News and media

Our communications team manages all media enquiries and requests for filming and photography. We are keen to promote our work and aim to respond positively and openly to all reasonable requests.

Journalists must contact the communications team first – do not approach our staff directly. The team is in the best position to find the information you need quickly or provide an authoritative source for your story.

They can also:

  • help you find a clinical expert
  • provide case studies (subject to patient consent)
  • oversee filming
  • provide media support during a major incident

The team reserves the right to decline requests where they conflict with operational requirements.

Contacting the Communications team


Tel: 01902 695884
Email: rwh-tr.CommunicationsDept@nhs.net

Out of hours queries


The team is available on the above contacts from 9am to 5pm, Monday to Friday.

If you have an urgent media enquiry outside these hours, contact the New Cross Hospital switchboard on 01902 307999 to speak to the on-call communications manager.

Social media


For health messages, news and events, join us on social media!

The main Trust social media accounts are managed by our Communications Team. We aim to respond to comments as soon as possible, although we may not always be able to respond to every message we receive.

Please note that we will not be able to comment on individual cases or respond to medical queries via social media. If you’d like to discuss an experience you’ve had with our services, please speak to our Patient Experience Team, who provide information, advice and support to patients, their families and carers.

To visit any of our social media channels, please click on the links below.

Facebook
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Instagram
Tiktok
LinkedIn

Trust Talk


Stay up to date with news and developments from across the Trust in the latest edition of our patient and staff magazine:

Trust Talk Summer 2024 (PDF, 4Mb)

If you would like an earlier issue, please contact our Communications Team.

Latest news

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