The 2023 National Inpatient Survey is part of a national survey programme run by CQC to collect feedback on the experiences of patients using services across the country. The results contribute to CQC’s assessment of NHS performance as well as ongoing monitoring and inspections. The programme also provides valuable feedback for NHS trusts, which they can then use to improve patient experience.

Between 1st November and 31st November questionnaires will be sent out to a sample of patients who were an inpatient during 2023.

Obtaining feedback from patients is vital for bringing about improvements in the quality of care and this is an excellent way for patients to directly influence services locally. If you are contacted, we would be very grateful of your support in completing the form.

If, however, you do not wish to be contacted you can contact the Patient Experience Team at the addresses contained in the posters below. Please click on the links to open them.

Poster: How Was Your Experience of the Hospital? - English (PDF, 187Kb)
Poster: How Was Your Experience of the Hospital? - Arabic (PDF, 281Kb)
Poster: How Was Your Experience of the Hospital? - Kurdish Sorani (PDF, 273Kb)
Poster: How Was Your Experience of the Hospital? - Polish (PDF, 229Kb)
Poster: How Was Your Experience of the Hospital? - Punjabi (PDF, 233Kb)
Poster: How Was Your Experience of the Hospital? - Romanian (PDF, 225Kb)

Contact

If you have any queries or questions about this national survey, please contact patient.survey@cqc.org.uk or the Patient Experience Department on 01902 695362.